{"id":3611,"date":"2019-08-01T12:03:46","date_gmt":"2019-08-01T09:03:46","guid":{"rendered":"https:\/\/insanveinsan.org\/?p=3611"},"modified":"2019-08-09T12:04:51","modified_gmt":"2019-08-09T09:04:51","slug":"is-stresi-ve-pozitif-psikolojik-sermayenin-tukenmislik-uzerine-etkisi-bankacilik-sektorunde-bir-arastirma","status":"publish","type":"post","link":"https:\/\/www.insanveinsan.org\/en\/is-stresi-ve-pozitif-psikolojik-sermayenin-tukenmislik-uzerine-etkisi-bankacilik-sektorunde-bir-arastirma\/","title":{"rendered":"Job Stress and Positive Psychological Capital on Burnout: A Research in the Banking Sector"},"content":{"rendered":"

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Ebru Beyza Bayar\u00e7elik \/ Bur\u00e7ak Vatansever Durmaz \/ Nilay G\u00fcrler<\/strong><\/p>\n

Abstract: <\/strong> Technological developments and intense competition increased the stress of work felt in all sectors and consequently burnout became more frequent due to the decrease of emotional resources. Despite the widespread burnout among bank employees, there are very few studies investigating the effects of positive resources combating exhaustion. The aim of this study is to examine the effects of work stress and psychological capital on burnout on public and private banks. The sample of the study consists of 300 public and private bank employees in Istanbul. Work stress scale, Maslach Burnout Scale, Psychological Resilience Scale were used to obtain the data. As a results of the analysis; while the work stress levels of the bank employees increased the level of emotional exhaustion and depersonalization which are two sub-dimensions of burnout, positive psychological capital levels of the employees decreased emotional exhaustion levels and did not affect the depersonalization.<\/p>\n

Keywords: <\/strong> Work stress, Positive psychological capital, Burnout, Banking sector.<\/p>\n

\u0130\u015f Stresi ve Pozitif Psikolojik Sermayenin T\u00fckenmi\u015flik \u00dczerine Etkisi: Bankac\u0131l\u0131k Sekt\u00f6r\u00fcnde Bir Ara\u015ft\u0131rma <\/h1>\n

\u00d6z: <\/strong> Teknolojik geli\u015fmeler ve yo\u011fun rekabet t\u00fcm sekt\u00f6rlede hissedilen i\u015f stresini art\u0131rarak, duygusal kaynaklar\u0131 azaltm\u0131\u015f ve bunlar\u0131n sonucunda t\u00fckenmi\u015flik daha s\u0131k ortaya \u00e7\u0131kmaya ba\u015flam\u0131\u015ft\u0131r. Banka \u00e7al\u0131\u015fanlar\u0131 aras\u0131nda \u00e7ok yayg\u0131n hissedilen t\u00fckenmi\u015fli\u011fe kar\u015f\u0131n, t\u00fckenmi\u015flikle m\u00fccadele i\u00e7in pozitif kaynaklar\u0131n etkilerini ara\u015ft\u0131ran \u00e7ok az say\u0131da \u00e7al\u0131\u015fma bulunmaktad\u0131r. Bu \u00e7al\u0131\u015fman\u0131n amac\u0131 bankac\u0131l\u0131k sekt\u00f6r\u00fcnde \u00e7al\u0131\u015fanlar\u0131n hissetti\u011fi i\u015f stresi ve psikolojik sermayenin t\u00fckenmi\u015flik \u00fczerindeki etkisini irdelemektedir. \u00c7al\u0131\u015fman\u0131n \u00f6rneklemini \u0130stanbul ilinde faaliyet g\u00f6steren 300 kamu ve \u00f6zel banka \u00e7al\u0131\u015fanlar\u0131 olu\u015fmaktad\u0131r. Veri toplama ara\u00e7lar\u0131 olarak \u0130\u015f Stresi \u00d6l\u00e7e\u011fi, Psikolojik Sermaye \u00d6l\u00e7e\u011fi ve Maslach T\u00fckenmi\u015flik Envanteri kullan\u0131lm\u0131\u015ft\u0131r. Yap\u0131lan analiz sonu\u00e7lar\u0131na g\u00f6re banka \u00e7al\u0131\u015fanlar\u0131n\u0131n i\u015f stres d\u00fczeyleri t\u00fckenmi\u015fli\u011fin iki alt boyutu olan duygusal t\u00fckenme ve duyars\u0131zla\u015fma d\u00fczeyini artt\u0131r\u0131rken, \u00e7al\u0131\u015fanlar\u0131n pozitif psikolojik sermaye d\u00fczeyleri sadece duygusal t\u00fckenme d\u00fczeyini azaltt\u0131\u011f\u0131, duyars\u0131zla\u015fmay\u0131 etkilemedi\u011fi g\u00f6r\u00fclm\u00fc\u015ft\u00fcr.<\/p>\n

Anahtar kelimeler: <\/strong> \u0130\u015f stresi, Pozitif psikolojik sermaye, T\u00fckenmi\u015flik, Bankac\u0131l\u0131k sekt\u00f6r\u00fc.<\/p>\n\n\n\n
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Ebru Beyza Bayar\u00e7elik \/ Bur\u00e7ak Vatansever Durmaz \/ Nilay G\u00fcrler<\/span>
\nDOI: 10.29224\/insanveinsan.513475<\/a><\/span>
\nYear 6, Issue 21, Summer 2019<\/a><\/span><\/p>\n

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Ebru Beyza Bayar\u00e7elik \/ Bur\u00e7ak Vatansever Durmaz \/ Nilay G\u00fcrler Abstract: Technological developments and intense competition increased the stress of work felt in all sectors and consequently burnout became more frequent due to the decrease of emotional resources. Despite the widespread burnout among bank employees, there are very few studies investigating the effects of positive … Continue reading Job Stress and Positive Psychological Capital on Burnout: A Research in the Banking Sector<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-3611","post","type-post","status-publish","format-standard","hentry","category-sayi-21-yaz-2019"],"_links":{"self":[{"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/posts\/3611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/comments?post=3611"}],"version-history":[{"count":0,"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/posts\/3611\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/media?parent=3611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/categories?post=3611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insanveinsan.org\/en\/wp-json\/wp\/v2\/tags?post=3611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}